As have said previously AXAâ€™s response to the Covid-19 crisis and speed at which it managed to get us all working from home with new laptops was praiseworthy, reducing the risk of infection to staff in as timely a manner as possible.Â
Unfortunately since then, the follow up to provide additional equipment to make working from home easier and safer has been less speedy. Many members have contacted us saying how their working arrangements at home are unsatisfactory due to the lack of facilities the have. Employees have reported to us being hunched over laptops sat of coffee tables, sat in an armchair all day, using an ironing board as a desk and even working from their bed! Others have reported eye strain issues with only having a small laptop screen when normally they use two monitors.
Not only does this negatively impact the abilities of us to do the work we are trying to do, it also has a negative impact on our health with the increased risk of back problems and eyesight to name just two.
It is now two weeks since AXA told employees it was looking into this but nothing much appears to have been done and we have told the company that it must prioritise the issue of lack of suitable desks, chairs, screens, keyboards, mouse etc for employees working from home, and they need to do this in the same speedy manner as they rolled out laptops.
Additionally we have raised the issue were staff have attempted to resolve issues of kit their managers have not by dipping into their own pocket to by a mouse or other equipment just so they can do their job more efficiently. A multi-national company the size of AXA should not expect its employees to buy the equipment neeeded to do the job they are employed to and we fully expect AXA to recompense any reasonable purchases.