Archive for AXA Group

Working from home… with kids!

Everyone is finding working from home challenging and sometimes quite stressful, even more so if you are also trying to juggle the demands of small children no longer at school or in nursery/child minding.

By and large we think that most employees and managers are considerate of the additional pressures their colleagues with children are facing at present, but unfortunately we have been approached by some members about negative comments being said or posted about them on social media when childcare needs impacts their ability to do their job, especially those whose role involves customer-centric shifts.

To be clear this is unacceptable and is bullying. We have raised this issue with HR and they agree it is unacceptable. If you find colleagues are making negative comments about your issues balancing childcare responsibilities and work, you should speak to your manager. If they do not resolve the issue speak to your local Unite rep and we will help address the bullying.

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We need more kit… now!

As have said previously AXA’s response to the Covid-19 crisis and speed at which it managed to get us all working from home with new laptops was praiseworthy, reducing the risk of infection to staff in as timely a manner as possible. 

Unfortunately since then, the follow up to provide additional equipment to make working from home easier and safer has been less speedy. Many members have contacted us saying how their working arrangements at home are unsatisfactory due to the lack of facilities the have. Employees have reported to us being hunched over laptops sat of coffee tables, sat in an armchair all day, using an ironing board as a desk and even working from their bed! Others have reported eye strain issues with only having a small laptop screen when normally they use two monitors.

Not only does this negatively impact the abilities of us to do the work we are trying to do, it also has a negative impact on our health with the increased risk of back problems and eyesight to name just two.

It is now two weeks since AXA told employees it was looking into this but nothing much appears to have been done and we have told the company that it must prioritise the issue of lack of suitable desks, chairs, screens, keyboards, mouse etc for employees working from home, and they need to do this in the same speedy manner as they rolled out laptops.

Additionally we have raised the issue were staff have attempted to resolve issues of kit their managers have not by dipping into their own pocket to by a mouse or other equipment just so they can do their job more efficiently. A multi-national company the size of AXA should not expect its employees to buy the equipment neeeded to do the job they are employed to and we fully expect AXA to recompense any reasonable purchases.

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Internet outages…

A number of members have contacted us about the various internet outages across the country, notably for Virgin Media, BT and Sky customers and the impact on them working from home.

Recent Sky Broadband outages

We have spoken to HR about this and they have confirmed that it should be treated the same as if you were working in the office and there was an internet or other failure, and staff are not expected to make the time lost suffered by an outage or take holiday.

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Coronavirus (COVID-19)

A number of members have approached us with concerns around the Cornonavirus outbreak and its implications from a work point of view. The subject is an evolving one and it is important to avoid speculation and sharing of erroneous information.

AXA UK has a ‘Coronavirus Hub’ with frequently updated FAQ that can be accessed via the company intranet here.

The NHS page with advice and common questions can be found here.

The Government page with travel information and guidance can be found here.

We are in ongoing consultation with the company and if you cannot find the answer to an immediate issue from the above, please speak to your local union rep and we will raise with the appropriate people at AXA.

We would ask though to try and avoid speculative what if questions (eg. what if schools close; something the Government views as unlikely at present). If these matters do become likely we will engage with the company to address them, but priority must be given to more immediate issues.

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2020 Pay Ballot Result

Based on a 73% return of ballot papers issued, the result of the 2020 pay ballot is as follows:

For: 79%
Against: 20%
Spoilt: 1%

We have communicated this to the company…

Thank you to everyone who voted and the local workplace reps for the hard work they put in running the ballot.

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Unite negotiate overtime rate increase…

Following a recent legal ruling* that companies should take regular overtime into account for the purposes of employees holiday, Unite in AXA has been negotiating with the company on how to implement the ruling within AXA UK.

Rather than calculate each individual employee’s entitlement when they take holiday, with all the administrative complexity that would cause and debate about exactly what regular overtime was, Unite suggested to AXA that it apply a flat increase to the overtime rates, which whilst a slightly more expensive option as it goes beyond the legal ruling, was a simpler and less bureaucratic approach, and easier to understand and implement.

After some negotiation we are pleased to advise AXA agreed with our suggestion and with effect from 1st January 2020, all overtime rates in AXA UK have been increased by 5.5%, regardless of whether the overtime worked in ‘regular’ or not, to ensure AXA complies with the new ruling.

* The legal situation in Northern Ireland is still under review and we are waiting on the resolution of that to see what we can do for overtime rates there.

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AXA offer 3% pay pot

Click here to read the latest Unite in AXA newsletter detailing the 2020 Pay Offer we have presented to the company. Please leave your feedback below or talk to your local union rep.

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2020 pay ballot now open…

The 2020 pay ballot for members in the AXA UK bargaining unit is now open and will close at 2pm on Wednesday 19th February.

Your local union rep should provide you with a paper ballot paper and instructions on where to deposit it once you have voted. If you have not received a ballot paper within the next couple of days, please contact your local rep, a list can be found here.

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Pay 2020 – joint AXA/Unite statement

Joint Statement from AXA and Unite 

  • The 2020 pay budget has been reviewed by AXA and Unite.
  • A 3% pay increase to the overall budget has been offered. 
  • Individual pay awards will vary based on 2019 performance and position in pay range.
  • Bargaining unit ballot will run from 10th– 21th Feb. 

This statement sets out the overall 2020 pay budget (how much AXA has to spend on the annual pay increase) and framework (how the budget is distributed). This is negotiated between AXA and Unite for Associate to Professional bands and applies to all AXA Insurance and Corporate Centre employees.

Pay Budget 

This year’s talks have concluded with an offer of a 3% increase to the total pay budget for employees in Associate and Senior Associate bands. The same budget will apply to the employees in the Professional to Senior Leader bands. Pay increases will take effect from 1st April 2020. 

AXA and Unite pay budget review – Senior Associate and Associate

Though the 2020 pay budget (the amount available to spend) is 3%, actual pay awards for individuals will vary according to two factors – 2019 performance and position in pay range. This means that the budget will be geared more towards those with higher individual performance and those positioned at the low end of the pay range, as can be seen in the matrix below.

Individual pay awards will be formally communicated to employees in March. Further information about how pay is distributed using the matrix can be found on the Manager Area on ONE.

Professional to Senior Leader Pay Approach

Managers who are responsible for pay decisions for the pay review process (also known as Pool Heads) will have discretion to set pay awards within the overall budget for employees in Professional to Senior Leader roles. These decisions are made in the context of a number of factors including individual performance, the external market and comparable pay between peers.

This year, for the first time, the Professional pay band will move into this discretionary pay population. Although this is a change from previous years where Professionals used the same matrix as Advisors and Senior Advisors, AXA are committed to ensuring that fairness is maintained in the new arrangement.   

Other adjustments to Pay Ranges

AXA UK will increase minimum salaries in the pay ranges in line with the Real Living Wage for National and London (£16,926 and £19,565, respectively, for a 35-hour FTE contract).

New pay ranges will shortly be available on One and are effective 1 April 2020. There’s more information on the pay review process on the My Pay & Benefits pages on ONE.

Next steps – Bargaining unit ballot

Unite will ballot its members on this offer, with the ballot taking place between the 10 and 19 February.

Please speak to your line manager or Unite representative if you have any questions.

If you’re a PPP employee, you can view the relevant pay statement on Healthnet.

Other AXA entities based in the UK will have their own pay arrangements.

Claudio Gienal     Dominic Hook 

Group Chief Executive  National Officer 

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We want a fair increase…

Click here to read the latest Unite in AXA newsletter detailing the 2020 Pay Claim we have presented to the company. Please leave your feedback below or talk to your local union rep.

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