Archive for AXA Claims

Widespread redundancies in AXA Claims…

Yesterday’s announcement in claims of the loss of 280 roles is extremely disappointing, even though this is mitigated by around 70 vacancies that will not be now filled being included in the total. Unite in AXA have been involved in a lengthy and detailed consultation process over the last few months regarding the business review challenging the company plans robustly. 

Whilst the business case is understandable, we are extremely disappointed that over the last few years AXA Insurance allowed the problems within Claims to grow to a point that now over 200 hard working and dedicated staff are facing redundancy through no fault of their own. 

The timing of the announcement and job losses is also disappointing given the negative impact on the jobs market due to Coronavirus. AXA have confirmed that in addition to the normal support staff at risk of redundancy receive, they are also engaging with other companies who are looking to recruit to facilitate impacted workers finding new jobs.

If you are a member at risk of redundancy, please speak to your local union rep if you need help or support. A list can be found here.

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Increase in working hours…

Members in AXA Ipswich claims may have heard talk about a planned increase in working hours from 35 to 37.5 per week.

The company are looking to extend what they introduced in Birmingham last year, ie. a voluntary increase in hours by individuals, but we are at a very early stage in collective consultation on this and at present there is no timescale or a definite decision to follow the Birmingham approach.

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AXA Travel

Last week’s announcement that AXA have formed a project team to explore how it delivers travel insurance in the future, potentially combining its UK operation with AXA Partners came out of the blue, with the company not have commenced consultation on the issue.

At this stage we are waiting for the company to provide more detail on its ideas so we can consider them and challenge as appropriate.

Given the lack of information we have received from AXA so far, we are not in a position to answer any questions or address any concerns you might have at this point, however we would ask you to speak to your local Unite in AXA rep about any issues you have and we will collate these and get back to members as soon as we can.

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